Patient Billing

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Over 70% of patients indicate a preference for digital communication rather than paper. We have listened to our patients and are now using secure, digital methods to aid billing for the services rendered by our radiologists for your recent imaging exam/procedure. Our dedicated patient service team is ready to assist you with any questions or concerns about your bill for services rendered by our radiologists.

If you have billing inquiries contact us effortlessly by filling the form below or call: 760-230-5900

Medical Records Retrieval

For Medical Record Retrieval  related to hospital facilities, we kindly request that you utilize Chartswap. Chartswap.com is a secure platform that facilitates HIPAA-compliant medical record requests of information (ROI) and medical records retrieval between registered requestors and medical record providers. This ensures the safe and confidential transfer of medical information. Our billing office will not be able to give this info…..

If the patient has been seen at one of our imaging centers, Sol Medical Imaging Center | Sunview  or Sol Medical Imaging Center / The Breast Center, please note that medical records can be retrieved by calling the main office directly. In such cases, contacting our main office is the appropriate channel for retrieving the necessary medical records.  As a reminder, this is for our imaging centers only….Our billing office will not be able to give info for hospitals.

We appreciate your cooperation in following these guidelines for a streamlined and secure process.

Fast & Easy

Our Patient Portal

Patients can now have full access and control over their payment plans, insurance updates, statement download and more, all through our patient portal.

Need a payment plan? Use our patient portal to set up the payment plan most suitable for you.

 

Keep in mind, Sol Radiology sends patients a separate bill from the hospital for our radiology services. 

Frequently Asked Questions

What is SOL RADIOLOGY?

SOL RADIOLOGY is elevating subspecialty diagnostic and interventional radiology in the High Desert communities.

 
Why Did I Receive A Text Message?

The text message from Sol Radiology is regarding an action needed on your account. For example, a balance might be remaining for the physician services provided during your recent visit.

Why Am I Receiving This Bill?

You are receiving this bill for the services provided by the radiologist. This charge is separate from the hospital bill.

Why Do I Receive Separate Bills From The Hospital And The Physician?

Every hospital visit involves different physician specialists and hospital resources. A physician specialist is typically required to submit their billing separate from the hospital. For example, if you came to the emergency room and had an x-ray and laboratory tests, you may receive a bill from the emergency room physician for their professional services, but also, a bill from the radiologist for interpreting any x-rays.

How Can I Request A Copy Of My Statement?

In order to receive a copy of your statement, please log into the¬†Patient Portal, our patient portal, below and click on ‚ÄúDownload Statement‚ÄĚ. Instructions will be provided on the multiple ways you can receive your statement there.

 
Can I Add Or Change My Insurance?

Yes, you can log into the Patient Portal to modify or add multiple insurance policies to your account. Sol Radiology will submit the bill to your insurance carrier with the information we have on file first. 

Why Did My Insurance Pay Only A Part Of My Bill?

Most insurance plans require that you pay a co-payment, coinsurance or deductible for your health care expenses. Please contact your insurance company for further questions about your health care coverage. You may also log into our Patient Portal to ensure that we have your most current and accurate insurance information.

How Can I Pay My Bill Or Set Up A Payment Plan?

If you log into the Patient Portal below with your information, you can find the option to pay your bill or set up a payment plan and make an initial payment. PatientFolio accepts all major credit cards.

What if I have a technical issue?

You can either fill up the form below or call: 760-230-5900

Contact Us

Get in touch with us effortlessly by simply filling out the form below. Or, if you prefer to chat over the phone, give our billing department a ring at 760-230-5900.